Shipping policy

Shipping Policy

Last Updated: 21.01.2024

Thank you for choosing BONESCOVER. We strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy.

1. Shipping Times:

  • Orders will be processed and shipped within 3-5 working days from the date of purchase.
  • All shipments are within Romania.

2. Shipping Cost:

  • A flat shipping rate of 19 Lei will be applied to all orders.

3. Delivery Information:

  • Deliveries will be made to the address provided during the checkout process.
  • Please ensure that the shipping address is accurate and complete to avoid any delays.

4. Returns and Refunds:

  • We offer a 14-day return policy from the date of delivery.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  • If the return is approved, we will initiate a refund to your original payment method.

5. Money Back Guarantee:

  • We offer a money-back guarantee for products that have only been tried and are returned in the same condition as when shipped.
  • The money-back guarantee is applicable within the 14-day return window.

6. Return Address:

ROMANIACTM SRL
Timisoara, Calea Sever Bocu, nr.35
Judetul Timis, 300242, Romania
bonescovertm@gmail.com
0746677851

7. Return Process:

  • Please contact us at bonescovertm@gmail.com with your order number and reason for return before shipping the product back.
  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

8. Contact Information:

  • For any shipping or return-related inquiries, please contact our customer support at bonescover@gmail.com.

9. Policy Changes:

  • We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting.