Politica de expediere
Shipping Policy
Last Updated: 21.01.2024
Thank you for choosing BONESCOVER. We strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy.
1. Shipping Times:
- Orders will be processed and shipped within 3-5 working days from the date of purchase.
- All shipments are within Romania.
2. Shipping Cost:
- A flat shipping rate of 19 Lei will be applied to all orders.
3. Delivery Information:
- Deliveries will be made to the address provided during the checkout process.
- Please ensure that the shipping address is accurate and complete to avoid any delays.
4. Returns and Refunds:
- We offer a 14-day return policy from the date of delivery.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
- If the return is approved, we will initiate a refund to your original payment method.
5. Money Back Guarantee:
- We offer a money-back guarantee for products that have only been tried and are returned in the same condition as when shipped.
- The money-back guarantee is applicable within the 14-day return window.
6. Return Address:
ROMANIACTM SRL
Timisoara, Calea Sever Bocu, nr.35
Judetul Timis, 300242, Romania
bonescovertm@gmail.com
0746677851
7. Return Process:
- Please contact us at bonescovertm@gmail.com with your order number and reason for return before shipping the product back.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
8. Contact Information:
- For any shipping or return-related inquiries, please contact our customer support at bonescover@gmail.com.
9. Policy Changes:
- We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting.